Customer support: automatic or manual, you decide

Free up hours on your
customer support.

Let automation handle the repetitive requests, and step in whenever you want. All your channels — WhatsApp, Instagram, email, your website and many more — in one inbox. Automatic when it suits you, human when it matters.

No credit card • Free plan to get started

Madyis Hub — tableau de bord service client IA
live 3 578 AI replies sent today by businesses on Madyis Hub
🔐 Encrypted in transit Replies in seconds

Works with WhatsApp, Instagram, Messenger, Telegram, SMS, website, Line, TikTok, Shopify — and more.

🇫🇷Hosted in France
0 $To get started, no card
24/7automatic AI replies
100%GDPR compliant
How it works

Up and running in 3 steps, in 5 minutes

No endless setup. You connect, you create, it replies.

1

Connect your channels

WhatsApp, Instagram, Messenger, email, your website… in a few clicks, no code.

2

Create your AI agent

Feed it your knowledge base — documents, FAQs, instructions. It learns your business.

3

It replies 24/7

The AI answers automatically and hands off to your team whenever it's needed.

The platform

Far more than a chatbot

Madyis Hub brings together everything a support team needs — and adds AI exactly where it matters.

Unified inbox

All your conversations, in one place

No more scattered tabs. WhatsApp, Instagram, Messenger, email, SMS and your website widget all land in a single inbox, for the whole team.

  • Every channel centralized in real time
  • Complete, unified customer history
  • Statuses, labels and private conversations
Learn more →
Inbox
AI agents

AI that truly answers your customers

Build AI agents with their own personality and knowledge base. They reply across all your channels, grounded in YOUR data — and hand off to a human when needed.

  • Knowledge base (documents, text, instructions)
  • Instant human handoff
  • Conditional alerts to the right person
Learn more →
Teams & collaboration

The whole team on the same page

Assign conversations, build teams, manage roles and collaborate with internal notes and mentions. No message ever slips through the cracks.

  • Automatic or manual assignment
  • Roles and permissions per member
  • Private notes and @ mentions
Learn more →
Team management
Automation & reports

Automate the repetitive, measure everything

Automation rules, canned responses and macros save precious time. And reports show you what works: volume, response time, satisfaction.

  • Rules, macros and canned responses
  • Activity and performance reports
  • Satisfaction surveys (CSAT)
Learn more →
Social publishing

Publish to your social networks, with AI

Compose once and publish to Facebook and Instagram, schedule your posts on a calendar, and let AI write your captions — straight from Madyis Hub.

  • Facebook & Instagram publishing
  • Scheduling calendar with auto-publish
  • AI-generated captions & hashtags
Learn more →
Forms & announcements

Forms & pop-ups on your site — no code

Collect emails, leads or feedback, or announce a promo, with a pop-up that reuses the chat widget already installed on your site. Nothing new to add.

  • Form to collect, or announcement to inform
  • Custom image, colors, corners & font
  • Responses in a table, exportable to CSV
Try it free
📝
Form & announcement builder
Plugs into your existing widget
For agencies & resellers

Resell Madyis Hub under your own brand

One Agency plan, unlimited client workspaces, fully white-label. You set your prices and keep the margin — sell AI support, bookings, automations and more.

  • White-label: your brand, your domain
  • You set your own prices
  • Resell one feature or the whole platform
Discover the Agency program
Your client console
AI agents

AI that truly knows your business

Not a scripted bot. An agent grounded in YOUR data — website, documents, Notion — that answers like you, books appointments, looks up orders, and hands off to a human when needed.

  • Answers grounded in your knowledge base (RAG)
  • Instant human handoff, whenever you want
  • Replies in your customers' language
Discover AI agents
AI that truly knows your business
Collaborative agents

Not one agent. A team that hands off to each other.

A lead agent routes each request to the right specialist — and you can even add your own.

💡 I'll take support 💡 I'll book the meeting
👑 Team lead
🎧 Support
💳 Billing
📅 Appointments
Or plug in YOUR own AI agent: Claude Claude OpenAI OpenAI n8n n8n Hermes
Help center

A help center that answers for you — and makes your AI smarter

Publish a branded help portal: your customers find answers on their own, 24/7, in several languages. Every article takes repetitive questions off your team's plate. Best of all, your AI agents draw on those same articles to answer inside your conversations — one source of truth, everywhere.

  • Branded public portal, multilingual (articles, categories, images and videos)
  • 24/7 self-service: fewer repetitive tickets, self-reliant customers
  • Import it into your AI agents' knowledge base: they answer from the same articles
Learn more →
Continuous learning

Your AI learns from your best answers

When a teammate answers a customer, Madyis turns it into reusable knowledge. You approve in one click — and your AI gets stronger, day after day. Your experts train the AI effortlessly.

  • On resolve, the AI suggests a card drawn from the conversation
  • You approve (or edit) before it enters its knowledge base
  • The more you use it, the better it knows your business
Learn more →
Social media

Your social media, on autopilot

Write once, publish to Facebook and Instagram at the same time, and schedule it all on a calendar — without leaving Madyis Hub.

Publish everywhere at once

Compose one post and share it to Facebook and Instagram simultaneously.

Schedule on a calendar

Plan your posts; Madyis Hub publishes them automatically at the right time.

AI writes your posts

Give it a topic — AI writes the caption and hashtags, ready to publish.

And much more

A complete suite

Everything you need to manage customer relationships from A to Z.

📖

Help center

Publish a self-service knowledge base for your customers.

🗂️

Contacts & CRM

Centralized contact records and custom attributes.

📣

Campaigns

One-off or ongoing proactive messages to your visitors.

🛒

E-commerce (Shopify)

Connect Shopify: the AI pulls up the customer's order and answers about status, tracking and delivery.

🔌

Integrations

Connect your tools via webhooks and third-party apps.

🧩

Bring your own AI agent

Already use Claude, OpenAI, n8n or your own bot? Connect it: it answers your customers, alongside the built-in AI.

Early access

Join the first users

Madyis Hub is just getting started. Hop on now — your feedback shapes the product, and you get the best early-adopter perks.

🎁 Free plan, no card 💬 Direct access to the team 🚀 New features first
Create my free account

No credit card • Cancel anytime

Why Madyis

Everything included, without the premium price

AI, multichannel and social publishing are included — not a paid add-on.

Feature
Madyis Hub
Other tools
AI agents included, grounded in your data
Paid add-on
Social media publishing & scheduling (Facebook, Instagram)
Hosting in the European Union
Optional / higher tiers
Free plan to get started
Pricing

Start for free

Your quota is based on the AI replies generated each month. Switch plans anytime.

Free
Free
To try the platform
  • 50 AI replies / month
  • 1 AI agent
  • All channels (widget, WhatsApp, Instagram…)
  • Knowledge base
  • Human handoff
  • Unlimited human support
Start for free
Starter
$29/month
To get started seriously
  • 500 AI replies / month
  • 2 AI agents
  • All channels
  • Unlimited knowledge base
  • 20+ integrations (Google, Shopify, Instagram, Telegram…)
  • Rules & alerts
  • Automation & sequences (SMS, email)
  • Unlimited human support
Choose Starter
Popular
Pro
$79/month
Most popular
  • 2000 AI replies / month
  • Up to 5 AI agents
  • All channels
  • Unlimited knowledge base
  • 20+ integrations (Google, Shopify, Instagram, Telegram…)
  • Advanced rules & alerts
  • AI action log
  • Live phone calls (browser softphone + number)
  • Automation & sequences (SMS, email)
  • Unlimited priority human support
Choose Pro
Business
$199/month
For high volumes
  • 10000 AI replies / month
  • Unlimited AI agents
  • All channels
  • Unlimited knowledge base
  • 20+ integrations (Google, Shopify, Instagram, Telegram…)
  • Live phone calls + recording
  • White-label (logo, favicon, name, no "Powered by Madyis")
  • Automation & sequences (SMS, email)
  • All features
  • Unlimited dedicated human support
Choose Business
Agency

Resell Madyis to your clients, under your own brand

Built for agencies, freelancers and consultants who want to offer Madyis to their own clients. One subscription, your clients, your prices.

$299/month
Become a partner agency
  • Up to 10 client accounts, each white-labeled (your logo, your name)
  • Each client: all Business features + 2,000 AI replies / month
  • A console to create, open and manage all your clients in one click
  • Your clients log in to THEIR dashboard, under YOUR brand
  • Set your own prices — one single Madyis subscription
See full pricing details →
Frequently asked questions

Everything you're wondering

Do I need a credit card to get started?

No. The free plan is permanent and requires no card. You move to a paid plan only when you need more AI replies.

Which channels can I connect?

WhatsApp, Instagram, Messenger, email, SMS and your website chat — from the free plan. More channels are added regularly.

Does the AI really answer from my own information?

Yes. You feed your agent your documents, FAQs and instructions; it answers from that (RAG), not generic made-up replies.

Do I stay in control of the AI?

Always. You turn the AI on or off per conversation, and a human can take over at any moment.

Where is my data hosted?

Your data is hosted in France and exchanges are encrypted in transit (HTTPS). You can export or delete your data whenever you want.

Ready to centralize your support?

Create your account and your first AI agent in minutes.

Get started now